Community & Home Care Category

Community and home care is care that allows a person with special needs stay in their home. It might be for people who are getting older, are chronically ill, recovering from surgery, or disabled.


This category includes all community and home care submissions:

[Team 105] To Create a Serious Game App to help Patient’s Education and Improve medication adherence:

The app will have a drug image database that allows users to capture their drug images which will be displayed in a game mode for users to play. Users will play the game to familiarize with their drug regimen and also to test their understanding on recent changes in the dose & change of the drug appearances. The app will have a reminder function to alert users to take their medication, and for patients to indicate if they have taken as reminded (for compliance tracking). The app will enable nurses and pharmacists to assess if their patients understand how and when to take medication after counseling. The app will provide analysis to gauge the patients’ understanding and compliance rate, and potential utilization of the data in the national EMR / pharmacy systems for patient risk profiling, etc.

The technology partner has yet to be confirmed.

[Team 112] Virtual Reality Therapist Bot to aid Mental Health Recovery

Mental health patients in our community today suffer from clinical depression, bi-polar and other mental illnesses are often isolated at home with little social interaction. It has been established that increased social engagement of the patient leads to better mental and emotional well-being, and is critical in their path to recovery. The initial step for social reintegration is usually the most difficult task due to the limited number of social workers available, which results in limited visit sessions to these outpatients. We propose a Virtual Reality (VR) Therapist Bot which the user can don at home to interact with. Patients using this technology would be transported to a peaceful scenic environment with an intelligent chatbot in the form of an avatar sitting beside him/him. The chat algorithm in place allows the bot to respond and engage with the patient as the latter discusses matters of the heart or do personal sharing. Mood prediction through speech analytics can be employed to achieve a greater level of therapy. We hypothesize that the realism of the avatar, and its ability to display human emotions as a virtual counsellor for the patient, will be the first step for the patient on the path of social integration and mental health recovery.

This team is working with NUS-ISS team. The Institute of Systems Science (lSS) at National University of Singapore provides graduate education, professional development courses, consultancy and research services. They strive to develop infocomm leaders, and drive business and organisation innovation.

[Team 119] Heavy call traffic and complaints on call drop for Billing Enquiries tel line managed by Business Office

Patients or Next-of-Kin (NOK) may contact hospital’s Business Office (BO) at a tel number or via email regarding enquiries on billing issues, payments, insurance claims, Medisave, refunds etc. However, over the past few years, we noted an increasing trend in the number of phone calls received by the BO. Over the past two years, we have seen an increase of around 749 calls per year. In FY2014, we received 9,705 calls, in 2015 we had 10,454 and in 2016 we received 11,203 calls. Furthermore, communication time with the enquirer has increased steadily from 10 minutes to 20 minutes per phone attendance. Another noteworthy observation is the preference of public to make enquiries via telephone as opposed to emails. It is perceived that enquiries can be clarified easily and completely verbally through tele-conversation, rather than written correspondences via emails. While manpower strength handling the phone enquiry line remains unchanged since 2014, the increased volume and communication time has resulted in a consequential rise in the complaints on call drops. There have been an average of 110 complaints per annum from patient/nok who shared their negative experience in being unable to reach a staff at Business Office to seek immediate clarification regarding their queries. Patient service and care involve putting systems in place to maximise their satisfaction and should be given prime attention. Artificial intelligence can be a ready solution to our problem. To overcome the issue of callers wanting to speak to someone immediately regarding their billing concerns, we have come up with commonly asked general FAQ which will provide IT-savvy public with the answers they are looking for without having to call or email us. Nevertheless, while the FAQ is informative, users may find information overload and hard to navigate to look for the answers to their enquiries. As such, we are looking at creating a 24/7 online chat bot which leverages on artificial intelligence to push out relevant information to the patient/NOK in a clear and concise manner. Certain key words can be used to pull out relevant information that will help clear the doubts of the patient/NOK. Example of such key words can be, “Medisave, cheque, bill status”. Talking with a patient/NOK on the phone can often be a difficult task. Without seeing an individual’s face, messages can become muddled and meanings misinterpreted. Thus, this autobot system will enable us to increase patient satisfaction and also our service standard by enabling the enquirer to self-help information that are relevant to them.

This team is working with National University of Singapore to develop the AI driven solution. 

[Team 123] An Interactive Application for Speech Practice in the Community

As many as 25% of children in the world are diagnosed with speech impairment. Children with speech impairment have difficulties saying certain speech sounds. Listeners often find it difficult to understand these children and this causes frustration and social interaction breakdowns. Children with speech impairment need the help of speech therapists to teach them how to correct their speech sound errors. During speech practice, children are given specific feedback on their performance (e.g. how the lips/tongue should be moving). The feedback can be (i) verbal prompts – “Put your tongue behind” (ii) visual prompts – using mouth puppets to model the movement (iii) touch prompts – using tools like tongue depressors to highlight the correct position. Prompts that work for the child are then taught to the caregivers for them to use during home practice. For therapy success, the child has to be given multiple practice opportunities and accurate feedback on their practice beyond clinic settings. However, it is often hard to achieve regular, consistent, and accurate home practice. Hence, we are hoping to tap on healthcare technology to create an app that can help us overcome the current challenges faced when working with children with speech impairment. If successful, we also hope to explore extending the use of this app to other speech therapy work (e.g. working with adults with speech difficulties).

This team is working with SUTD Game Lab to develop their solution. The Singapore University of Technology and Design (SUTD) Game Lab when SUTD was picked by the Singapore government to be the university to continue the work of the Singapore-MIT GAMBIT Game Lab (GAMBIT). They are a strategic initiative supported by the National Research Foundation, Prime Minister’s Office, Singapore under its Game Research, Education and Training (GREaT) Funding Initiative. The SUTD Game Lab is created to pioneer a unique model of game experimentation, education, and training that will propel the Singapore game landscape to new heights. 

[Team 125] ” REapps” – An interacting Role-play Game to increase patient’s adherence towards Home Exercise Programs (HEP)

Success of many treatment protocols is largely determined by the level of patient’s adherence toward the home exercise programs (HEP) (WHO, 2003). HEP appeared to be superior to center based programs in terms of the adherence to long-term rehabilitation programs (Jordan et al, 2010). Physiotherapist (PT) alone is not going to make their patients better, but they have the opportunity to teach the patients on how to make themselves better by increase the adherence level toward their HEP (Miller, 2015). However, commonly, patients claimed that “I forgot how to perform the HEP when I was at home”, “HEP is boring” or “I don’t understand why it is important for me” (Escolar-Reina, 2010). As a result of poor adherence, these patients will drop from the program and stop visiting for their condition. The REapps is a type of self-manage and interacting role-play games which utilized bio-psycho-social approach. It aimed to increase patient’s adherence towards the HEP. Patient’s role plays a character Avatar to execute all the tasks (HEP) as prescribed by PT.

The technology partner has yet to be confirmed.

[Team 134] Parkinsons Rehabilitation Application

People with PD present with progressive slowness, smaller amplitude movements and at times even inability to move while performing their daily activities. This inevitably promotes a higher fall risk with diminishing balance confidence over time. In this regard, exercise has been proven to promote neuroplasticity and neuroprotection against this degenerative process. The right type and dosage of exercises has been reported to have positive outcomes on walking and confidence. Common speech problems encountered by people with PD include reduced vocal loudness, monopitch, disruptions of voice quality, and abnormally fast rate of speech. This cluster of speech symptoms is often termed hypokinetic dysarthria. External pacing has been proven to be an effective method to decelerate the speech and thus improve speech intelligibility. In the more advanced stages these speech and voice problems become more severe and patients may eventually lose the ability of speech completely. These communication deficits can impact on patient’s daily functioning at work and other social interactions. An alphabet and/or picture communication board serves as a possible supplement or substitute to speech. We propose for a smart-phone application that serves as a platform to (1) Improve patient’s compliance to exercise and strategies that are taught during therapy sessions through gaming features and mindfulness techniques and (2) Remotely monitor the quality of communication, and mobility with inbuilt or wearable accessories. The general concept of the application is to have an Avatar coach that communicates with patients through customised tools and gaming platform catered for patients across different levels of disability. The tracking of compliance to exercise and active lifestyle as well as the measure of quality of movements and speech provide patients and therapists relevant performance feedback. This facilitates a more timely intervention by therapists.

The technology partner has yet to be confirmed.

[Team 141] Innovation Nest

Innovation plays a growing importance in healthcare. With an expected increasing healthcare needs from an aging population, innovation will bring about many of the needed ideas and technological revolutions to improve healthcare quality and efficiency to meet demands. However, the current platform for building up innovative ideas and technology relies on traditional notions, such as patient feedback forms or initiative taken by driven individuals. This passive innovative acquisition approach is slow and ineffective. The Innovation Nest concept is a revolutionary approach to fostering innovation within the healthcare sector by attempting to include both healthcare practitioners and patients in a fun and engaging constant dialogue. The premise is simple – “No idea (egg) hatch immediately. It requires nurturing (incubation by hen, chicken) by people.” The focus will be to develop a web application platform that is also accessible via a smartphone application.

The technology partner has yet to be confirmed.

[Team 149] The State of Agoraphobia and Social Phobia in the Philippines

Like in many countries around the world, bullying is a major problem in schools in the Philippines. The Republic Act 10627, known as the Anti-Bullying Act of 2013, defines bullying as “any severe or repeated use by one or more students of a written, verbal or electronic expression, or a physical act or gesture, or any combination thereof, directed at another student”, and lists a number of specific acts such as punching, name calling, and cyber-bullying. The act also defines how schools should handle bullying in their respective communities. However, bullying can have long lasting effects on the victim. Studies, such as the research of Copeland, Wolke, and Angold in 2013, have shown that even in adulthood, a victim can still experience anxiety, depression, and suicidal tendencies because of peer abuse from their childhood. Some students in the Philippines have been known to stop their schooling when these disorders become more severe, and do not return to school until they no longer experience symptoms of these disorders. Unfortunately, these disorders have been known to be comorbid as seen in the analysis of Magee, Eaton, Wittchen, McGonagle and Kessler in 1996, and it is likely that a victim of similar emotional trauma be diagnosed with two or more of these disorders. In some students who have not yet completed treatment, depression and anxiety can be so severe that they cannot even visit their schools without experiencing panic attacks. Unfortunately, the Philippines lacks the technology and research that can be used to properly address these disorders in a context specific to the Filipino culture. While Filipinos are known for their caring nature and strong familial bonds, advances in the field of mental healthcare in the country will still be allow for more efficient and treatment of these disorders.

This team will be working with a team from De La Salle University. De La Salle University positions itself as a leader in molding human resources who serve the church and the nation. It is a Catholic coeducational institution founded in 1911 by the Brothers of the Christian Schools. The University is a hub for higher education training renowned for its academic excellence, prolific and relevant research, and involved community service. 

[Team 152] Smart Flooring

Autonomous surveillance is used widespreadly for observing human behavior. Whilst there have been a number of studies focused on this topic, most implementing it uses either video recognition applications or wearable technologies. Very few utilize smart flooring as their main medium of collecting data. Detecting or recognizing activities can be done by processing and analyzing body movements in a span of time. A common method to collect the said information is through a video recognition software or a wearable device. However, video processing is considered to be heavy since evaluation is frame-by-frame and poor algorithms could lead to the software being unable to recognize certain types of incidents. Aside from that, having a wearable can cause discomfort and would be invasive for the user, it would be needed to be charged frequently and can also be forgotten or lost. Moreover, wearables are costly when there are multiple subjects in the controlled environment. Thus, this concept would be focusing on a smart flooring based solution supported with a context recognition and posture classification model. Smart mats or flooring became an emerging technology that would contribute in the field of autonomous monitoring. These are devices composed of multiple laid out sensors that allow data, such as pressure, motion, temperature, etc. to be collected. These data are then analyzed by computer systems that are able to model a human figure and recognize certain human activities. The proposed solution will be accompanied with a web visualization system displaying the necessary data and the type of movement such as walking, running, and jumping. Supporting the said web visualization system would possibly be an alert system (ex. SMS messaging) for the nurse, physicians, family members, and others when accidents are detected by the smart flooring. The device’s purpose is also flexible and could cater indoor location monitoring. This is especially useful for patients who needs special attention due to their need of assistance when moving to a certain location or venue. Lastly, one of the main device applications we’re currently focusing on is for physical therapy. This would require specific movement detection and recognition that could be used for post stroke rehabilitation or physical therapy patients that would be doing movement exercises.

This team will be working with a team from De La Salle University. De La Salle University positions itself as a leader in molding human resources who serve the church and the nation. It is a Catholic coeducational institution founded in 1911 by the Brothers of the Christian Schools. The University is a hub for higher education training renowned for its academic excellence, prolific and relevant research, and involved community service. 

[Team 154] Driving Medical Students’ Learning by MyLearning Apps

Medical curriculum at School of Medical Sciences, USM is one of the programs that have been accredited by Malaysian Qualification Agency (MQA). The school has implemented outcome Based Education (OBE) in its SPICES curriculum to produce medical doctors that possessed certain competency or outcomes that has been clearly defined. All the program outcomes (POs) were translated into lists of intended learning outcomes (ILOs). Teaching and learning activities (TLAs) are properly designed to align with the ILOs and all assessment tasks (ATs) are also planned based on the ILOs and the TLAs. This is called constructive alignment. The school has tried its best to keep all these three elements in the curriculum well-aligned to ensure high quality of medical education. Research has found that, students in more constructively aligned courses were more likely to adopt deep learning approaches and less likely to use surface learning approaches in their study. This learning approach has been proven to be a good predictor for students’ performance. Medical students are usually drawn from the best of students, having said that, it is not uncommon to see these brilliant students fail in their exams or even dismissed from medical school because of poor academic performance. Information overload has been recognized as one of the major contributing factors to this problem. Studies have found, among the commonest sources of medical students’ stress are related to the large quantity of contents to be learned, lack of time to review what has been learned, falling behind in reading schedule, heavy workload, difficulty understanding the content, etc. As far as the constructive alignment is concern, for the five years of training, each medicalstudents need to cover thousands of ILOs listed by the curriculum developers. In this 21th century, smartphones are becoming increasingly common for all walk of life including medical education. Majority of medical students possessed their personal smartphone. Undoubtedly, they have physically and emotionally attached with their smartphone. As a good educator for this new generation, we should make use their smartphone to help them to learn. This is how the innovative idea of MyLearning App© comes into the picture. MyLearning apps will help students in any constructively aligned medical courses by encouraging them to study based on the declared ILOs and also by using continuous self-evaluation and reflection. Perhaps this MyLearning apps can help the students to learn systematically, efficiently and thus assist them in performance. The objective of MyLearning Apps is to drive medical students learning in constructively aligned medical courses by using self-rating and self-reflection approach.

The technology partner has yet to be confirmed.

[Team 162] Smart Bed

The number of patients needing palliative care is expected to grow from the current approximate 6000 per year to more than 10,000 patients per year in 2020. The number of inpatient palliative care beds available is just under 200 currently. The vast majority of patients requiring palliative care will be sited in the community. This also coincides with wishes of the patients to die at home; in a 2014 Death Attitudes Survey by Lien Foundation, it was revealed that 77% of Singaporeans wish to die at home. Unfortunately, 60% of deaths occur in acute hospitals. To enable patients and caregivers to be at home comfortably, incorporating more functionality in a patient’s bed would help relieve the caregiver of the more onerous caregiving tasks, so that caregivers can devote/channel more time and energy attending to other needs of the patients. 

The technology partner has yet to be confirmed.